HOCK FAQ

Technical Support

  • How do I select only MCQs that I got incorrect or haven't answered?
  • How can I reset my Test Bank progress to restart my studies?
  • How can I download the textbook?
  • Do the HOCK videos have subtitles?
  • Does HOCK have a mobile App?
  • How should I study so that I can pass my exam?
  • What is Error 1015 and why have I been rated limited?
  • Shield has blocked me or I have failed the anti-bot test. What should I do?
  • Can I call and talk to someone at HOCK?
  • How can I chat with HOCK international?
  • How can I contact HOCK international?
  • How do I review a previous question session in the test bank?
  • Is there someone who can answer my questions while I'm studying?
  • How do I create a username / account on HOCK?
  • How do I access the mock exams?
  • How do I search for a specific question ID in the Test Bank?
  • How do I change my HOCK account password?
  • How do I log in to the HOCK web site and enter the verification code?
  • How do I change the email address on my HOCK account?
  • How many computers can I use the materials on?
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