Purchasing
- How long is my access valid? Does my access expire?
- How many computers can I use the materials on?
- Does HOCK have a mobile App?
- How do I cancel my subscription?
- How soon do I get access to the materials after I place my order?
- Is there someone who can answer my questions while I'm studying?
- What are HOCK's subscription and refund policies?
- How do I sign up for a free trial?
- How can I order hard copy EA textbooks?
- Does HOCK have a study planner to help me plan my studies?
- How can I contact HOCK international?
- Can I pause my subscription?
- My card / payment was declined, what should I do?
- Does HOCK have materials for the CIA Challenge Exam?
- How do I get an invoice or receipt for my order?
- When will materials for the new 2025-2026 EA Exam Testing Cycle be available?
- Where can I get books?
- How do I create a username / account on HOCK?
- How should I study so that I can pass my exam?
- How do I cancel my free trial?